Buyer FAQ

1.        What differentiates SharedMall from the other e-commerce stores and marketplaces?

SharedMall is the first and only online e-commerce marketplace that fully automates local pickup and delivery orders for all local businesses. You can also think of SharedMall as a perfect fusion of Amazon like shopping cart capabilities and Craigslist like local sales capabilities. It gives you an online avenue for local shopping, enabling you to buy fresh, local, and reliable products from any participating local business, while saving on the shipping delays and cost overhead and reinforcing the shopping ecosystem in your local community.

As a buyer, you also have the choice to place an order online and either pick it up yourself or have it delivered to you, at a day and time of your choosing. For products ordered via Local Pickup and Local Delivery, you also have the choice to pay for the order at the time of receiving the product(s).

2.        What payment types are accepted by SharedMall?

For locally available products you might have the option to pay with Cash On Delivery, which would then allow you to place an order with the option to pay in person at the time of receiving the locally available product(s). For products enabled for shipping, and even for some locally available products, online payment are routed either through Paypal or through Amazon Payments, depending on the seller's preference.

3.        What is the returns policy for items bought on SharedMall?

Returns and cancellation policy for Local Pickup and Delivery with Cash on Delivery payment should be discussed directly with the seller at the time of pickup/delivery. The sellers assume full responsibility for their respective products. For items ordered for shipping, you will need to contact the seller directly and work out the specifics.

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